Sun Federal Credit Union Privacy Notice

Building on a solid foundation of caring service to our members, Sun Federal Credit Union continues to uphold the more than 50 years of trust our members have placed in us by supporting practices and policies that protect your personal privacy and safety.  As a member, you entrust Sun Federal to take good care of your money, to remain a strong and solid partner in an ever-changing world, and to keep personal information private.   As your Credit Union, we take those responsibilities very seriously.

Your privacy is a matter of utmost priority at Sun Federal and we remain committed to observing that priority with our pledge of privacy practices explained in this statement. 

How We Share Non-public Personal Information

Sun Federal Credit Union is dedicated to providing the best financial products and services available.  Working closely with trusted strategic partners, we strive to deliver meaningful products and services that will help you meet your financial needs over a lifetime.  In order to provide you competitive products and services, it is sometimes necessary to collect personal information about you (for example, name, address, social security number, assets, and income, account balances, payment history, credit card usage) from:

• information we receive from you on applications or other forms
• information about your transactions:  with us, with our affiliates, or with other strategic partners;
• and information we receive about you  from credit reporting agencies. 

Who Receives Non-public Personal Information We Share

Sun Federal does not sell or release member information to telemarketers. However, in order to provide you competitive products and services we may share the information we collect, as described above, as permitted by law or as authorized by you, and in accordance with this Privacy Policy. 

Strategic Partners With Whom We Share Non-public Personal Information

We maintain strict privacy and confidentiality protections in our business relationships. To offer you a broader array of products and services, we may share information with the following types of Sun Federal strategic partners:

• Financial service providers such as mortgage service companies, securities firms, insurance firms;
• Non-financial companies, such as, consumer credit reporting agencies;
• Affiliates, such as ATM (Automatic Teller Machines, i.e. MAC) Alliances;
• Disclosures to other nonaffiliated third parties as permitted by law. (These disclosures typically include information to process transactions on your behalf, conduct our operations, to follow your instructions as you authorize, or protect the security of our financial records.)

Sun Federal may enter into other strategic alliances with financial service providers or other companies in the future to enhance our ability to offer competitive products and services to our members and their families.  Any future alliance that includes sharing personal information will follow the privacy practices described in this notice. 

Information Sharing Restrictions

Other than the disclosures referenced above, Sun Federal does not release your nonpublic personal information to unaffiliated third parties.

Former Members

The Credit Union does not disclose information about former members except as may be permitted by law. 

How We Protect Your Information

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you, or may be responsible for maintaining information security practices.  Your information is protected by strong security controls surrounding both our technology and personnel. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. 

What You Can Do to Help

Sun Federal will take care to protect the personal information with which you entrust us.  You can also help by following these simple guidelines:

• Protect your account numbers, card numbers, Personal Identification Numbers (PINs) and passwords.  Never keep your PIN with your check card or credit card to protect against unauthorized access to your accounts if your card is lost or stolen.
• Use caution when disclosing your account numbers, social security numbers, etc. to other persons.
• Keep your information current.  It is important that we have current information on how to reach you.  If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately. If your e-mail or residential address or phone number changes, please let us know.
• Let us know if you have questions.  We are proud to serve you and strive to maintain your ongoing trust!